Served Unisex Dinner Served Crewneck Sweatshirt

Cancellation, Return, and Exchange Policy

At Express Yourself Clothz, we want you to feel confident in your purchase. We offer flexible options for cancellations, refunds, and exchanges to ensure your satisfaction. Please review our policy below:

---

Order Cancellations

• You may cancel your order within 24 hours of placing it by contacting us at expressyourselfclothz@gmail.com.
• After 24 hours, orders enter the processing stage and cannot be canceled.

---

Eligibility for Returns or Exchanges

• You may request a return or exchange within 14 days of receiving your order.
• Items must be in their original condition, unworn, unwashed, and with all original tags or packaging intact.
• Custom or personalized items are non-returnable unless they arrive damaged or defective.

---

How to Request a Cancellation, Refund, or Exchange

1. Email us at expressyourselfclothz@gmail.com with the following details:
   • Your name and order number
   • A brief description of the issue
   • Photos of the item, if applicable (e.g., damaged or incorrect items)
2. Once your request is approved, we will provide further instructions.

---

Refund Process

• Refunds will be issued to the original payment method within 5-7 business days after we receive and inspect the returned item.
• Please note: Shipping fees are non-refundable unless the return is due to our error (e.g., incorrect or defective items).

---

Exchanges

• If you prefer an exchange, we’ll replace the item with the same or a similar product, subject to availability.
• Shipping costs for exchanges may apply unless the exchange is due to our error.

---

Non-Returnable Items

• Custom or personalized products
• Items that have been worn, washed, or altered
• Sale or clearance items

---

Damaged or Defective Items

• If your item arrives damaged or defective, please contact us at expressyourselfclothz@gmail.com within 48 hours of delivery. We’ll prioritize resolving the issue promptly.

---

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our error.
• We recommend using a trackable shipping method to ensure safe delivery.

---

Need Help? If you have any questions or concerns about our Cancellation, Return, or Exchange Policy, feel free to contact us at expressyourselfclothz@gmail.com. We’re here to help make your shopping experience as smooth as possible!