Shipping Policy
Shipping Policy
At Love's Perfect Pieces, we are committed to delivering your orders quickly and safely. Below, you'll find all the details on our shipping process so you know exactly what to expect.
Processing Time
- Orders are typically processed within 2-3Â business days (excluding weekends and holidays).
- Custom or personalized items may require additional processing time, which will be noted on the product page.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates
We offer several shipping options to best fit your needs:
- Standard Shipping: Estimated delivery in 3-5Â business days
- Expedited Shipping: Estimated delivery in 1-3Â business days
- Overnight Shipping: Estimated delivery in 1 business day (when available)
- Shipping costs are calculated at checkout based on your location and selected shipping method.
Custom & International Orders
- We currently do not ship internationally. If we do, international shipping times and costs vary by destination.
- Please note that international orders may be subject to customs duties, taxes, or import fees, which are the buyer's responsibility.
Tracking Your Order
- Once your order ships, you will receive an email with tracking details.
- Please allow 24-48 hours for tracking information to update.
- If you have any issues with tracking, feel free to contact us at info@lovesperfectpieces.com.
Shipping Delays
- While we do our best to ensure timely delivery, we are not responsible for carrier delays due to weather, holidays, or unforeseen circumstances.
- If your package is significantly delayed, please contact us, and we will do our best to assist.
Lost or Stolen Packages
- Once an order is marked as "Delivered," we are not responsible for lost or stolen packages.
- If you believe your package was stolen, please check with neighbors or your local carrier.
- We recommend selecting a secure delivery location or opting for signature confirmation at checkout if available.
Incorrect Shipping Address
- Please ensure your shipping address is correct at checkout.
- If you need to update your address, contact us within 24 hours of placing your order.
- We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you have any questions, please don’t hesitate to reach out—we’re here to help!
📧 info@lovesperfectpieces.com | 📞 (951)240-7228
Thank you for shopping with Love's Perfect Pieces! We appreciate your support!
Yvonne
Refund Policy
Return Policy
We want you to be satisfied with your purchase. If you need to return an item, please review our policy below.
Custom Orders
- No returns or exchanges will be accepted for custom-made or personalized items. These sales are final.
Damaged or Defective Items
- If your item arrives damaged or defective, contact us immediately at info@lovesperfectpieces.com or call us at: 951-240-7228 within 48 hours of delivery. Please include photos of the damage and your order number. We will work with you to resolve the issue promptly.
General Returns
- We offer free 30-day returns for items in new, unused condition.
- The item must be returned in its original packaging with all tags, accessories, and documentation included.
- Refunds will be issued to the original payment method once the return is received and inspected.
How to Start a Return
- Contact us at: info@lovesperfectpieces.com or (951)240-7228 to initiate a return.
- We will provide return instructions and a prepaid shipping label (if applicable).
- Once we receive and inspect the item, we will process your refund within 5-7 business days.
If you have any questions, feel free to contact our support team.
Thank you for shopping with us!
Yvonne
Cancellation / Return / Exchange Policy
Cancellation, Return & Exchange Policy
At [Your Business Name], we understand that sometimes plans change and things don’t always go as expected. Our goal is to make your experience with us as smooth and hassle-free as possible while ensuring fairness to both our customers and our business.
Order Cancellations
- We accept order cancellations within 24 hours of purchase for a full refund.
- After 24 hours, orders may already be in processing or production, and cancellations may not be possible.
- Custom or personalized items cannot be canceled once production has begun, as they are made specifically for you.
Returns & Exchanges
We want you to be happy with your purchase! If you’re not completely satisfied, here’s how we can help:
Returns
- We offer free 30-day returns for most items in new, unused condition.
- Items must be returned in their original packaging with all tags, accessories, and documentation included.
- Custom or personalized orders are non-returnable, as they are made uniquely for you.
Exchanges
- If you need a different size or color, we’re happy to offer an exchange if the item is in new, unused condition.
- Exchanges must be requested within 30 days of delivery.
- If the desired item is unavailable, we will issue a refund or store credit.
Damaged or Incorrect Items
We sincerely apologize if your item arrives damaged or incorrect. We know how frustrating this can be, and we want to make it right as quickly as possible.
- Please contact us at:info@lovesperfectpieces.com,
- or (951) 240-7228 within 48 hours of delivery.
- Include your order number and photos of the damage or issue.
- We will offer a replacement or refund at no additional cost to you.
Refund Process
- Refunds will be issued to the original payment method within 5-7 business days after we receive and inspect the returned item.
- Depending on your bank, it may take additional time for the refund to reflect in your account.
We appreciate your support and understanding, and we are always here to help! If you have any questions, don’t hesitate to reach out.
Thank you for shopping with Love's Perfect Pieces!
Yvonne
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