Numetra Hot Cocoa

Cancellation/Return/Exchange Policy for Destiny Health Clinic's Online Store Effective Date: 05/21/2023 Thank you for choosing Destiny Health Clinic's Online Store. We strive to provide you with excellent products and services. Please review our cancellation, return, and exchange policy to understand the procedures and guidelines associated with these processes.

1. Cancellation Policy:

- If you need to cancel your order, please contact our customer support team as soon as possible. - We will make every effort to accommodate your request if the order has not been processed or shipped. - Once an order has been processed or shipped, cancellation may not be possible. In such cases, you may need to follow our return or exchange policy (see sections 2 and 3 below).

2. Return Policy:

- We want you to be satisfied with your purchase. If you are not completely happy with your order, you may be eligible for a return. - To initiate a return, please contact our customer support team within [insert number] days of receiving your order. - Returns must be in their original condition, unopened, unused, and in the original packaging. - You may be required to provide proof of purchase, such as your order confirmation or receipt. - Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.

3. Exchange Policy:

- If you received a defective or incorrect item, we apologize for the inconvenience caused. - Please contact our customer support team within [insert number] days of receiving your order to request an exchange. - Exchanges will be processed based on product availability. - Items for exchange must be in their original condition, unopened, unused, and in the original packaging. - You may be required to provide proof of purchase, such as your order confirmation or receipt. - Exchange shipping costs for defective or incorrect items will be covered by Destiny Health Clinic's Online Store.

4. Refunds:

- Refunds will be processed once the returned item is received and inspected. - Approved refunds will be issued to the original payment method used for the purchase. - Please allow a reasonable processing time for the refund to be reflected in your account, which may vary depending on your financial institution.

5. Non-Returnable Items:

- For health and safety reasons, certain products may not be eligible for return or exchange. These may include items such as opened or used healthcare products, personal hygiene items, or perishable goods. - Any non-returnable items will be clearly specified on the product page.

6. Damaged or Lost Packages:

- In the unfortunate event that your package is damaged or lost during transit, please contact our customer support team immediately. - We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome. If you have any questions or require further assistance regarding our Cancellation/Return/Exchange Policy, please do not hesitate to contact our customer support team. We are committed to providing you with the highest level of service and will be happy to assist you. Please note that this policy is subject to change without prior notice. It is your responsibility to review the policy periodically to stay updated on any modifications. Thank you for choosing Destiny Health Clinic's Online Store. We appreciate your trust in our products and services. Sincerely, Destiny Health Clinic's Online Store